Shipping Policy

Last updated: August 16, 2026

Thank you for shopping with Smartsavings.pk. We are committed to processing and delivering your orders safely and efficiently.

Order Processing

Orders are generally processed within 2–3 business days after your order has been confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

We may contact you by phone or message to confirm your order before dispatch.

Delivery Time

After your order has been dispatched, the estimated delivery time is:

• Major Cities: 2–4 business days

• Other Areas: 3–6 business days

Please note that delivery times are estimates and may vary depending on your location, weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping or promotional shipping offers on selected products or orders.

Cash on Delivery

Cash on Delivery (COD) may be available on eligible orders across Pakistan.

If COD is available for your order, you will be able to select it as a payment method during checkout.

Please make sure that someone is available at the provided delivery address to receive the order and make the required payment.

Order Tracking

Once your order has been dispatched, we may provide you with tracking information through SMS, WhatsApp, email, or another available communication method.

You can use the tracking information to check the status of your shipment.

Delivery Problems or Delays

If your order is delayed, arrives damaged, or you believe your package has been lost, please contact our customer support team.

We will work with you and the relevant courier service to resolve the issue as quickly as possible.

Incorrect Shipping Information

Please make sure that your name, phone number, address, and other delivery information are accurate when placing your order.

Smartsavings.pk is not responsible for delivery problems caused by incorrect, incomplete, or outdated information provided by the customer.

If you realize that you have entered incorrect information, please contact us as soon as possible. We will try to assist you before the order is dispatched.

Undelivered Orders

If a courier is unable to deliver an order because the customer is unavailable, the address is incorrect, or the customer refuses to receive the package, additional delivery arrangements may be required.

For COD orders, repeated failed delivery attempts or refusal to accept an order may affect our ability to provide COD service on future orders.

Contact Us

If you have any questions regarding shipping or delivery, please contact us through the contact information provided on Smartsavings.pk.

We are happy to assist you with your order.